Email support
For lengthy explanations, email works well; send screenshots, transaction IDs, and the time of the issue.
Usually a reply arrives within 6 hours; for complex account issues this is more convenient.
If you get stuck in your account, live chat is the fastest way; open Help Center from the baji200 app to bring up the chat option.
Users in Dhaka, Chittagong, and Sylhet usually receive their first response within 13 minutes; chat remains open at night too, so there is no delay with login problems.
Before you start Help Center Guide See if you want baji200 App You can send direct messages from the
For lengthy explanations, email works well; send screenshots, transaction IDs, and the time of the issue.
Usually a reply arrives within 6 hours; for complex account issues this is more convenient.
Use Telegram to send quick notes: short questions, link checks, and status updates are easy.
Mobile notifications also arrive quickly; contacting during breaks is much easier.
These questions usually start in the chat within 2 minutes; many first check the FAQ, then just learn the last step in the chat.
Live chat
Telegram
24 hours, 7 days a week
9:00 AM to 11:00 PM
10:00 AM to 10:00 PM
Many Bangladesh users ask about bKash, Nagad, and Rocket, so payments and login both appear quickly in chat.